1. check-in is from 15:00, check-out is at 11:00 at the latest. Earlier check-in or later check-out is possible for a fee, subject to availability. Guests who stay beyond the agreed check-out time or delay our cleanings are liable for all resulting costs and expenses.
2. guests are not allowed to make reservations within their place of residence with us. Please contact us if you wish to book in your own town.
3. smoking, parties and excessive volume are not permitted, not even on balconies or in common areas (e.g. corridors). Violations of the smoking ban will result in a fee of €250 plus the cost of special cleaning and damage repair.
4. commercial photography/videography without written permission and illegal activities are strictly prohibited.
5. guests exceeding the number stated in the reservation are not allowed. We will charge 30€ per night of the reservation for each unauthorized guest.
6. animals are not allowed. Violations of our pet policy may result in a separate cleaning fee. Guests with assistance animals are requested to contact us prior to their stay.
7. guests are responsible and liable for the cost of replacing lost keys, key cards, remote controls or parking passes.
8. noise level measurement systems may be installed in the apartments to monitor excessive noise levels.
9. guests are fully responsible and liable for any damage or loss to the premises and facilities. Guests must report any damage.