Roomy General Terms and Conditions – hereinafter also referred to as “landlord” Warschauer Straße 29, 10243 Berlin Tel.: 0152-04380359 https://roomy.smoobu.net/de/
1. Scope
1.1 The general terms and conditions apply to contracts for the rental of holiday apartments for accommodation as well as all other services and deliveries provided by the landlord for the tenant.
1.2 The subletting or re-letting of the holiday home provided and its use for purposes other than residential require the prior written consent of the landlord.
2. Booking/Booking confirmation Bookings for the holiday apartments are made using the booking program on the website. The reservation for the holiday apartment is legally binding upon completion of the booking process and receipt of the booking confirmation or after payment has been made. With the booking, the tenant agrees to the general terms and conditions and the house rules of the landlord.
3. Terms of payment The invoice amount is to be transferred within 48 hours after receipt of the invoice/ booking confirmation. In the case of short-term bookings, the invoice amount is to be paid immediately. In the event of late payment, the guest will first receive a payment reminder. For each subsequent reminder after default occurs, a reminder fee of EUR 15.00 will be charged. Transaction fees (e.g. transfers from abroad) are to be borne by the tenant. Only payments by bank transfer are accepted. Payment by debit or credit card or checks will not be accepted.
4. Arrival/departure The holiday apartment is available from 3 p.m. on the day of arrival or by arrangement. Keys are handed over via a key safe. On the day of departure, the apartment must be vacated by 11 a.m. or by arrangement. The landlord reserves the right to charge for a departure more than 60 minutes late.
5. Stay
5.1 The use of the holiday apartment is reserved for the guests notified to the landlord when booking. If the property is used by more people than agreed, a separate fee must be paid for them according to the price list. Subletting and letting of the apartment to third parties is not permitted. The rental contract may not be passed on to third parties.
5.2 In the event of violations of the terms and conditions or the house rules, the landlord is entitled to terminate the tenancy immediately and without notice. There is no legal entitlement to repayment of the rent or compensation.
6. Condition The holiday home is handed over by the landlord in a clean condition. If defects exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for damage caused by him to the rental property and the inventory. If the property key is lost, the landlord reserves the right to replace the locking system and to charge the tenant for the costs incurred. The inventory is to be treated appropriately and is only intended to remain in the holiday apartments. Moving furnishings, especially beds, is prohibited. In the event of use of the holiday apartment contrary to the contract, such as subletting, overcrowding, disturbance of the peace in the house and non-payment of the full rental price, the contract can be terminated by the landlord without notice. In this case, any payments already made by the tenant remain with the landlord. If the lessee wants to make use of his liability insurance for a possible damage settlement, the lessor must be informed of this, stating his name and address, as well as the insurance number of the insurance company.
7. Pets: Pets of any kind are not allowed. In the event of non-compliance, the landlord reserves the right to terminate the rental agreement without notice and to have a professional cleaning carried out at the expense of the tenant.
8. Cancellation of the trip: In the event of cancellation of the rental contract, the tenant is obliged to pay part of the agreed price as compensation. A cancellation must be made in writing. The amount of compensation depends on the time up to the day of arrival and is as follows: If the cancellation is made more than 30 days before the start of the trip, the guest will be reimbursed the full invoice amount, 14-30 days before the day of arrival 50% of the agreed rental price 0 -14 days before the day of arrival or in the event of no-show, 100% of the agreed rental price, less the cleaning fee.
9. Withdrawal by the landlord: The landlord reserves the right to withdraw from the rental contract in cases of force majeure or other unforeseeable circumstances that make it impossible to fulfill the rental contract. In this case, liability is limited to reimbursement of the rental price. In the event of justified withdrawal, the lessee is not entitled to compensation. Liability for travel and hotel costs is excluded.
10. Liability of the lessor: The lessor is liable for the proper provision of the rental property. Liability for any failures or disruptions in the water or power supply as well as events and consequences of force majeure are hereby excluded. The landlord is only liable for things brought in by the guest within the framework of the statutory provisions.
11. WiFi Usage
11.1 The landlord maintains Internet access via WLAN in his holiday property. The tenant receives the access information from the landlord upon arrival. He allows the tenant to use the WLAN access for the duration of his stay in the rental property.
11.2 If the landlord becomes aware of the illegal use of the WLAN access (file sharing, pornography, etc.) by the tenant, he will immediately exclude the tenant from using it and inform the authorities about the misuse.
11.3 The landlord is not liable to the tenant for disruptions to the WLAN access. The landlord is entitled to restrict the scope of use of the tenant's WLAN access at any time.
11.4 The landlord assumes no liability for any damage (malware or similar) caused by the use of the WLAN access. The tenant has to ensure the security of his data independently.
11.5 If the lessee makes use of services or similar that are subject to a charge via the WLAN, he/she shall bear the costs incurred for this in full.
12. Written form: Agreements that deviate from the GTC must be in writing. Verbal agreements were not made.
13. Severability Clause: Should one or more provisions of these General Terms and Conditions become ineffective, the validity of the remaining provisions shall not be affected. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic purpose of the ineffective provision. Berlin, March 12, 2022
